Improving Technology for Fundamental Healthcare Operations Such as Credentialing Can Reduce Employee Burnout

Exhausted hospital worker sitting on the floor in a corridor with his hand over his face

COVID-19 only intensified the burnout healthcare employees were already feeling in all aspects of their jobs from patient care to administrative requirements for key functions such as vendor credentialing for healthcare providers and medical suppliers.

During the pandemic, outdated healthcare technology covering crucial processes caused even bigger headaches by further increasing workloads and stress. In fact, research firm Morning Consult reports that nearly 20 percent of overwhelmed healthcare workers quit their jobs during the pandemic while almost 80 percent have said the shortage of workers in the industry has had an impact on them and their offices.

C4UHC members understand and confront all of these challenges on a daily basis.

In a column for Fast Company, the chair of the American Organization for Nursing Leadership and the CEO of symplr, a software provider to the healthcare industry, confirm the struggles and its negative impact:

“It is only now that the strain of the pandemic on our healthcare systems has made clear that when technology is not doing its job, the quality of care, patients, nurses, and doctors suffer.”

They add that just as technology has improved patient outcomes and supported healthcare workers, technology can now improve operations that deal with the fundamentals such as “credentialing systems that identify doctors, nurses, and other healthcare professionals, and their specialized expertise.”

Read the complete column in Fast Company by clicking this link.

About C4UHC

The mission of the Consortium for Universal Healthcare Credentialing, Inc. (C4UHC), a 501 (c)(6) tax-exempt corporation, is to promote the common business interests of organizations connected with the healthcare industry in order to advance American National Standards for a streamlined healthcare credentialing process. This will protect patient safety and confidentiality, eliminate duplicative efforts and costs, and meet the needs of both healthcare providers and suppliers.