Kristan Johnson

My education and background are in Human Resources Management and Quantitative Methods. My professional background consists of 20 + years of experience in pharmaceuticals and over half of this time has been spent in sales support roles. Sales operations is my current support role which requires standardizing and enhancing business processes, saving our representatives time and a company cost savings while maintaining standards. By improving our processes for our representatives and creating efficiencies it can enable more focus and time for selling products. Representatives are trained professionals who should be utilizing their education and professional backgrounds to provide the best products for their customers which help improve the lives of patients. If we standardize credentialing documents and policies, we can all work more efficiently, avoid duplicative and unnecessary tasks and will be able to help more customers and patients.